At once we must underline: for today there is no settled classification virtualization technologies and accurate system of determinations and concepts. It is well visible on the example of English-speaking Wikipedia which on a word “virtualization” produces some contradictory variants of articles on this subject and some records look lost urgency or contain contradictory convergence. In this article we are going to show our own simplified variant of classification of basic approaches in implementation of virtualization of software taking into account some information from the various sources.
Virtualization of the servers.

The renewed version of a packet of Avaya one-X Agent appendices developed specially for employees of service of client support possesses a number of improvements among which is convenient user interface, visual communication possibilities and also additional variants of expansion. All it allows to raise productivity and cost efficiency of work of the virtual contacts centers and work of employees to make more flexible and convenient. Results of the sir-European research independent which was conducted by request of the Avaya Company showed that use of a flexible operating schedule allows raising productivity of work of employees to 51 %. The Avaya appendix one-X Agent gives the chance to perform effective customer support whence it is necessary: from the house, office or any other place. The convenient user interface and circulation possibility to the advanced network resources provide high level service.

The software solutions developed in company Kraftway allow not only creating flexible complex decisions for various industries but also using IT resources of customers more effectively. For example the packet of management Kraftway Hardware Management Pack (KHMP) consists of a kit of performed appendices, means of display of the information and the knowledge base. It is intended for the control of a condition of hardware Kraftway servers’ components and the notification of managers at origin of supernumerary or erroneous situations. In KHMP the wide kit enters also corrected program scripts which distinguish Kraftway servers automatically and provide messages of events, errors and possible failures.

According to researches of IDC analysts the volume of the stored business information annually increases on 48–50 %; also the risk of loss of the data simultaneously grows and to recover them become more and more difficult. Actually about 70 % of the existing data are duplicated, and access to them isn't required within 90 days and even more. The companies which develop decisions with deduplication and archiving functions can, save from 20 to 40 % of the costs directed on data storage, thus in case of accident the critical information will be find much easier and faster.

Structure of IBM Systems Director software. 

 IBM Tivoli Monitoring in work.

 The middle of this decade (from 2003 to 2006) became a period of radical re-structuring for the market of control facilities of the corporate maintenance (Enterprise Content Management, ECM). Result of this process (in many respects thanks to acquisitions) on change to former group of leaders of their number "pure" (specializing in this business) ECM-suppliers (Documentum, Humminngbird, FileNet, Open Text) came global platform vendors (EMC, IBM, Microsoft, Oracle). Among them Open Text kept its positions. The final chord in this global consolidation sounded in second half of 2006 in a kind at once three purchasing IBM + FileNet, Open Text + Hummingbird and Oracle + Stellent then the ECM market entered the period of evolutionary development. Just absence of shocks allows watching better the logic of development of this important software segment which urgency for IT Branch only increases as a whole.

IBM Cognos 8 Mashup Service expands
possibilities business analysts.